TERMS AND CONDITIONS OF USE
Zior UK – Terms and Conditions
Last updated: 1 January 2026
These Terms and Conditions apply to the use of this website and to the purchase of products from Zior-UK Ltd (“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use this website.
1. About Us
This website is operated by Zior-UK Ltd.
Trading name: Zior UK
Legal name: Zior-UK Ltd
Company number: 15926951
Registered address:
1,
Limbrick
Blackburn
Lancashire
United Kingdom
BB1 8AB
Website: https://www.zioruk.com
Contact form: https://www.zioruk.com/contact-us
Email: support [at] zioruk [dot] com
2. Use of the Website
You agree to use this website only for lawful purposes. You must not:
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Misuse the website or attempt unauthorised access
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Introduce viruses, malware, or harmful code
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Interfere with the operation or security of the website
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Use the website in breach of any applicable law or regulation
We reserve the right to suspend or terminate access if misuse is detected.
3. Products and Information
We make every effort to ensure product descriptions, prices and images are accurate.
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Product images are for illustration purposes only
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We reserve the right to correct errors or update information at any time without notice
4. Orders and Contract
All orders placed through this website are subject to acceptance by us.
A legally binding contract is formed only when your order has been dispatched.
We reserve the right to refuse or cancel any order, including where there are stock issues, pricing errors or suspected fraud.
If payment has already been taken for a cancelled order, a full refund will be issued.
5. Prices and Payment
All prices are shown in GBP (£) and include VAT where applicable.
Payment must be made in full at the time of ordering. Payments are processed securely through third-party payment providers.
We do not store full payment card details on our servers.
6. Delivery
Orders are normally dispatched within 24–48 hours, excluding weekends and UK public holidays.
Delivery times shown at checkout are estimates only.
We use different courier services depending on parcel size, weight and destination.
Responsibility for the goods remains with us until they are delivered to you (or a person nominated by you).
7. Cancellations, Returns and Refunds
Our Returns & Refunds Policy forms part of these Terms.
In summary:
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Consumers have the right to cancel online orders within 14 days of delivery
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Faulty or incorrect goods are handled in accordance with UK consumer law
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Refunds are processed to the original payment method
Full details are available on our Returns Policy page.
8. Faulty Goods and Consumer Rights
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.
Goods supplied by us must be:
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As described
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Of satisfactory quality
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Fit for their intended purpose
If goods do not meet these standards, you may be entitled to a repair, replacement or refund.
9. Customer Accounts
If you create an account on our website:
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You are responsible for maintaining the confidentiality of your login details
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You must notify us if you believe your account has been compromised
We are not responsible for losses caused by unauthorised account use where you have failed to keep your login details secure.
10. Intellectual Property
All content on this website, including text, images, logos and design, is owned by or licensed to Zior-UK Ltd.
You may not copy, reproduce, distribute or use any content without our written permission, except for personal, non-commercial use.
11. Limitation of Liability
To the fullest extent permitted by law:
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We are not liable for losses that were not foreseeable at the time the contract was formed
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We are not liable for business losses, loss of profits or loss of data
We do not exclude liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
12. Website Availability
We do not guarantee that the website will always be available or error-free. Access may be temporarily suspended for maintenance, updates or technical reasons.
13. Privacy and Security
Use of this website is also governed by our Privacy Policy, which explains how we handle personal data and protect online transactions.
14. Changes to These Terms
We may update these Terms from time to time. Any changes will apply to orders placed after the updated version is published on the website.
15. Governing Law and Jurisdiction
These Terms and any disputes arising from them are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.